Here are 10 Ways to Fix Your WiFi Connected, No Internet Access Problem
It’s not fun when you find yourself connected to the WiFi with no internet access. Maybe playing the dinosaur game with the no internet connection screen may bide your time but if you need to get work done immediately, time is of the essence. If you’re wired to your WiFi but still get a no internet access screen, or your network says Limited Access, it could be due to these reasons-
- Your router has a hardware or firmware issue
- Your ISP is facing server or technical issues
- Any of your devices connecting to the network have a problem, either hardware or software related
- Temporary network outages in your area which last a few hours
In some cases, you may even be able to visit your favorite websites but not access the new ones. No internet access cases happen due to faulty Ethernet cables, too. The easy way to fix it is to call the tech guy and get him over to your house. Although that’s fast, you don’t want to waste time and get your technician sigh with disbelief when the issue is minor. This is why we’ve made a list of 10 fixes for your no internet access problem. Try these out, and if none of them works for you, then it’s time to call your ISP or router manufacturer.
Here are some common fixes for the WiFi
1.Check Your Ethernet Cable
We’ve talked about faulty Ethernet cables. Yes, that’s a reason but did you know that users connect the Ethernet cables to the wrong ports by accident? If you have not wired your Ethernet cable into the WAN port, you’ll get a WiFi connected, no internet access problem. Another problem could be faulty or damaged WAN ports. If that’s the case, contact your router manufacturer or buy a patch cord to replace the existing one with it. If you get a WiFi connection, no internet access error on your Smartphones or Android devices, it could be that you forgot to switch on mobile data while turning on mobile hotspot.
Another thing you can try is shutting down or restarting the router. Just turn off the router (and modem, if any), wait for 20 to 30 seconds and plug it back on. If your router has any battery backups, remove those temporarily and plug them back in after this. Sometimes the no internet access problem could be due to WiFi signals not reaching your devices. If you live in an apartment or any space that has walls creating a barrier between your router and device, try to move the router to a different location. Also, make sure you’re tuned in to the right frequency since 4G, and 5G passwords are different.
2. Restart Your Devices And Update Network Drivers
Update your software on each of your devices and restart them. A good old restart sometimes fixes this issue. Try clearing your web history and cache in Google Chrome and use another browser to see if the issue is browser-related. Another tip is to check for green lights on your router. If any of them flicker too much or look out of the ordinary, the issue could be from your ISP’s end. For example, when ISPs run a server or network maintenance, one (or more) of these lights go red. Just to be sure, contact your ISP’s customer care representatives to learn what these look like. Or just read the user manuals provided to you.
Outdated network drivers lead to the “connected to
- Press Windows + R
- Type in devmgmt.msc in the dialog box
- Under Device Manager, hover over to Network Adapters and expand it
- Right-click on your network and select Update Driver Software
- Connect your Ethernet cable to your router and in the Update Driver Software dialog box, select ‘Search automatically for updated driver software.
If you can’t connect to the internet via the Ethernet cable, you’ll have to visit the manufacturer’s website and download the latest network drivers. Transfer the files on a flash drive to your PC and manually update it by selecting the ‘Browse my computer for driver software’ option in the Update Driver Software dialog box.
3.Try The Built-In Trouble-shooter
Windows operating systems have a built-in troubleshooter which fixes network related issues. If you suspect your WiFi adapter to be the culprit, you should give this option a try. Hover over to your taskbar and right-click on the Network icon. Select “Troubleshoot problems” from the menu and let Windows take a look. If Windows can’t resolve the issue, it will at least tell you why and what’s causing it.
4.Run Your Antivirus
Sometimes your antivirus may cause network access related issues due to its latest updates. If that’s the case, try uninstalling and installing it. Restart your PC and check.
There’s another solution too. Try disabling the firewall by going to your Network Settings and under Adapter options, right-click on WiFi and disable the antivirus software drivers. If you get internet after disabling your antivirus, the problem could be with the program. Get in touch with the antivirus developer team to report the issue or simply use an open-source antivirus program until you can switch to a better product.
The third case could be due to Trojans or malware invading your PC. If you haven’t run any virus scans recently, it’s time you should. If you’re on Android, try downloading a reliable Antivirus app from the Google Play Store and run a scan to fix it.
5.Reset the TCP/IP Manually
When the TCP/IP values get corrupted, you face network connectivity issues. To fix it, you have to reset it to its default settings. Here is how you do it:
- Type in Command Prompt in the search bar
- Right-click and select Run As Administrator
- Hit enter and let the window pop open
- Type in netsh int ip reset
- Restart your PC to see if your internet connectivity is back.
If your internet access isn’t back after doing this, you should try resetting the Winsock value to its default settings. To do that, run command prompt as administrator again and type in netsh winsock catalog reset in the dialog box. Restart your PC now and see if your internet is back.
6. Flush Your DNS Cache
Your DNS Cache is a log of the websites you’ve visited using your WiFi connection. To load your pages faster, your OS looks up this cache for previous visits and returns the websites to the browser. If you’re visiting a website for the first time, your OS requests the servers to fetch the website for you instead of looking up your DNS cache.
The problem is – your DNS Cache can get corrupted. It’s because viruses or malware may leak into your PC and corrupt the cache automatically. The solution is to reset your DNS by running code through command prompt.
Here’s how to fix it:
- Open up command prompt as an administrator
- Type in
7. Update Wireless Modes
Outdated wireless modes lead to no internet access and WiFi connected errors. The IEEE defines standards and wireless modes like 802.11b, 802.11ac, 802.11g, and various ones. 802.11b is the slowest while 802.11ac is the latest version. Your chosen wireless modes influence your internet speeds and network connectivity. Sometimes if you have an old device that uses the 802.11b preset while your router is based on the more later versions, it leads to conflict since the device doesn’t connect to the updated standard.
To fix the problem, you have to view your router details. Run command prompt and type: ipconfig
In the command prompt screen, your default gateway should be your router’s IP Address. Alternatively, you could go to Network and Sharing Center on Windows, select your router, double-click, and select Details. Your IPv4 Address is your router IP address.
Now, fire up your web browser and enter your router’s IP address in the URL box. You’ll see a Login dialog box pop up and ask for your username and password. Fill in those details to login and view your Router Settings. Under Wireless Mode option in your router settings, change from 802.11b to 802.11ac and save the changes. Your internet access problem should be fixed.
8. Fix IP Address And DNS Conflicts
IP Address and DNS conflicts happen when multiple routers connect to the same network or when the DHCP server assigns one static IP address to multiple devices. Laptops in sleep mode sometimes get their IP Address assigned to different devices on the network which causes a conflict. To fix the problem, open up command prompt and type: ipconfig/release
The DHCP server will give your PC a new IP Address. If it still doesn’t work, do this:
- Hit Windows + R and in the dialog box type this: ncpa.cpl
- You’ll see a window pop open that displays all your network connections.
- Select your network, right-click, and choose properties
In the Wireless Network Connection Properties, select Internet Protocol 4 (IPv4) and select properties
In the TCP/IPv4 Properties dialog box, check these two settings:
- Obtain an IP Address automatically
- Obtain DNS Server Address Automatically
Press OK, save the changes and restart your router. If the issue doesn’t get resolved, get in touch with your router manufacturer and report saying it has a malfunctioning DHCP server. Faulty DHCP Servers may also indicate that your router requires firmware upgrades.
9. Reset Your Router
This is a bit extreme since there are other ways of resetting your router, but it works. Every router has a tiny hole at the corner with a reset button inside it. Get a paperclip or a small object to peer into and press it. Hold this for 5 to 10 seconds until the router lights go out and back on.
Remember that when you reset your router, you’ll be restoring your router settings to its factory defaults. Any changes or updates you did will get removed. Make sure to login to your router dashboard and write down your ISP server’s username and password before deciding to take this step.
10. Reset Your Network
This is the 10th fix – Network Reset. Yes, it works and here’s how to do it:
• Go to the Start Menu and look for the Network Reset option via the search bar
• Click on Reset Now to do the reset
Oh, and just a heads up – you’ll be losing your Ethernet network, VPN connections, and WiFi passwords and login credentials when you do this since it erases them.
- Seeing more ads than you should on websites
- Pop-up windows automatically opening up
- You get redirected to third-party and unwanted websites
- You get the “connected to WiFi but no internet access” error
Ultimately, there’s no one-way solution to fixing network access related issues. It could be the hardware, software, ISP, or a mix of either option. Another issue is enabled proxy servers. This is rare, but it happens when malicious programs enter your device and enable it. Signs of an enabled proxy server are:
To disable proxy server, go to your Local Area Network (LAN) settings in Windows. Check automatically detect settings and uncheck the “Use a proxy server for your LAN.” Click on OK, and that’s it! Also, check your region settings in the router dashboard and make sure the right country is selected (wrong region settings also causes this problem).
If you suspect your lack of internet access to be ISP related, you should immediately reach out to your ISP customer care. Customer care professionals are available 24×7 and may help you resolve the issue by giving instructions over the phone and providing a step-by-step walkthrough.
If that still doesn’t work, just ask your ISP company to send a technician to your home. They’ll check it out and fix it in front of you, making the 2-3 day wait worth it. Plus, you can also tell your technician about these fixes and make his job easier and getting your internet access back quick.